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Our policy lasts a lifetime. Beat up, worn down, or broken. Return all picks in a package to get the full refund. ( less does not qualify)
Post your order number in the chat box, Super easy we do the rest
Additional non-returnable items:
Gift cards
To return your product, you should mail your product to: Goonis pick 5785 Kearny Villa Rd. San Diego Ca 92123
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you need to exchange it for the same item, send us an email at orders@goonispick.com and send your item to: Goonis pick 8604 Boone Landing Stokesdale NC 27357
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at orders@goonispick.com.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
Clearance items are non-refundable. Sizes are very limited and exchanges may not be available.